Interviewing sounds easy enough: you arrange for a conversation between you and potential candidates, and then select the best person for a particular position. But what if you could refine the process in such a way that you were confident that you are selecting the right person? How do you separate the good from the great, when they have similar work experience and strengths to offer?
What Topics are Covered?
History of the interviewing process
The recruitment and selection process
Job analysis and position profiles
Finding candidates and advertising guidelines
Screening resumes and performance assessments
Problems recruiters face and interviewing barriers
Non-verbal communication and types of questions
Traditional vs. behavioral interviews
The critical incident technique
Interview preparation and format
Scoring responses and checking references
What Will Students Learn?
How to recognize the costs incurred by an organization when a wrong hiring decision is made
Ways to develop a fair and consistent interviewing process for selecting employees
How to prepare better job advertisements and use a variety of markets
How to develop a job analysis and position profile
How to use traditional, behavioral, achievement oriented, holistic, and situational (critical incident) interview questions
Communication skills that are essential for a skilled recruiter
How to effectively interview difficult applicants
Ways to check references more effectively
Basic employment and human rights laws that can affect the hiring process